Terms & Conditions

Welcome to TATXAL By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing and using TATXAL, you agree to these Terms and Conditions, our Privacy Policy, and any additional terms and conditions applicable to specific sections of our website or to products and services offered.

2. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the site following any such changes constitutes your acceptance of the new terms.

3. User Account

To place an order, you may need to create an account. You agree to provide accurate and complete information and to update your information as needed to keep it current. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

4. Products and Pricing

Product Descriptions: We strive to provide accurate descriptions of our handloom products. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.
Pricing: Prices are subject to change without notice. All prices are listed in [Currency]. We reserve the right to correct any errors in pricing or product descriptions.

5. Orders and Payments

Order Acceptance: All orders are subject to acceptance by TATXAL. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
Payment: Payment must be made in full at the time of order. We accept various payment methods as listed on our website. You are responsible for any fees associated with your chosen payment method.

6. Shipping and Delivery

Shipping: We aim to process and ship orders within 7 business days. Delivery times may vary based on location and shipping method.
Shipping Costs: Shipping costs will be calculated at checkout based on the shipping method selected and the delivery address.
Risk of Loss: Risk of loss or damage to products passes to you upon delivery to the carrier.

7. Returns and Exchanges

Return Policy: We accept returns and exchanges in accordance with our Return Policy [insert link to Return Policy]. Products must be returned within 7 days of receipt in their original condition and packaging.
Refunds: Refunds will be issued to the original payment method. Shipping costs are non-refundable unless otherwise stated in our Return Policy.

8. Intellectual Property

Content Ownership: All content on TATXAL, including text, images, logos, and designs, is the property of TATXAL.com or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, TATXAL is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the site or products purchased. Our total liability for any claim arising from these Terms and Conditions shall not exceed the amount paid for the product or service giving rise to the claim.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from these Terms and Conditions shall be resolved in the courts located in [Your Jurisdiction].

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

TATXAL.COM
Email: tatxalindia@gmail.com
Phone: +91-8135025121
Address: Barama, Dist-Baksa, Assam

12. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

Privacy & Policy

1. Introduction

Welcome to TATXAL. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tatxal.com, make purchases, or interact with us in other ways. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

2.1. Personal Information

When you make a purchase or interact with us, we may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Billing and shipping addresses
Payment information (such as credit card details)

2.2. Non-Personal Information

We may also collect non-personal information automatically when you visit our website, such as:

IP address
Browser type
Operating system
Referring website
Pages you visit and the time spent on each page

3. How We Use Your Information

We use the information we collect for various purposes, including:

Processing and fulfilling your orders
Communicating with you regarding your orders or inquiries
Improving our website and services
Personalizing your shopping experience
Sending promotional offers and updates (with your consent)
Complying with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders.
Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Choices

You have the following rights regarding your personal information:

Access and Correction: You may request access to or correction of your personal information.
Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.
Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website, analyze usage, and serve targeted advertisements. You can control the use of cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TATXAL
Email: tatxalindia@gmail.com
Address: Barama, Dist- Baksa, Assam-781346

Delivery & Shipping

1. Overview

At TATXAL, we are committed to providing a seamless and efficient delivery experience for our customers. This Delivery Policy outlines the procedures and guidelines regarding the shipping of products purchased through our website.

2. Delivery Areas

We deliver only within INDIA. If your location is not listed, please contact our customer service team at tatxalindia@gmail.com to check delivery availability.

3. Delivery Charges

Domestic Orders: We offer free shipping for domestic orders. For detailed information on delivery charges, please refer to our [Shipping Rates Page] or proceed to checkout.
International Orders: Shipping charges for international orders are calculated based on the destination and weight of the package. These charges will be displayed at checkout.

4. Processing Time

Order Processing: Orders are processed within [1-2 business days]. Please note that processing times may vary during peak seasons or promotional events.
Order Confirmation: Once your order is processed, you will receive an email confirmation with your order details and tracking information.

5. Delivery Time

Domestic Deliveries: Estimated delivery time is [2-7 business days] from the date of dispatch, depending on your location and shipping method selected.
International Deliveries: Estimated delivery time is [7-21 business days]. Please note that delivery times may vary due to customs processing and other factors beyond our control.

6. Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email or SMS. You can track your order through our [Tracking Page] or by visiting the courier’s website.

7. Delivery Issues

If you experience any issues with your delivery, such as a delayed shipment, damaged package, or missing items, please contact our customer service team at [contact information] within [number of days] of receiving your order. We will work with you to resolve the issue as quickly as possible.

8. Delivery Restrictions

P.O. Box Addresses: We do not deliver to P.O. Box addresses. Please provide a valid street address for delivery.
Restricted Areas: Certain locations may have delivery restrictions due to local regulations or logistical constraints. If we are unable to deliver to your address, we will notify you and provide alternative solutions if available.

9. Free Shipping Order Above Rupees 1599/-

10. Contact Us

For any questions or concerns regarding our delivery policy, please contact our customer service team at tatxalindia@gmail.com or visit our [Contact Us Page].